Last updated: November 25th, 2022

Introduction

Pitz Inc. (“Company” or “We“) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes:

• The types of information we may collect or that you may provide when you purchase, download, install, register with, access, or use the products and services provided through the Company’s mobile application (the “App”) and any related website (collectively, the “Services”)
• Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies only to information we collect through the Services and in email, text, and other electronic communications sent through or in connection with the Services.

This policy DOES NOT apply to information that:

• We collect offline or on any other Company apps or websites, including websites you may access through the Services.
• You provide to or is collected by any third party (see Third-Party Information Collection).

Our websites and apps, and these other third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use the Services. By downloading, registering with, or using the Services, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Services after we revise this policy means you accept those changes, so please check the policy periodically for updates.

Children Under the Age of 16

The App is not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at usersunder16@pitz.io .

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights for more information.

Information We Collect and How We Collect It

We collect information from and about users of our App:

• Directly from you when you provide it to us.
• Automatically when you use the App.
• Directly when you import your address book.

Information You Provide to Us

When you download, register with, or use this App, we may ask you provide information:

• By which you may be personally identified, such as name, nickname, email address, city, state, country, mobile telephone number, birth date, gender, profile photo or any other identifier by which you may be contacted online or offline (“personal information“).
• That is about you but individually does not identify you, such as team names, team locations, and field position.

This information includes:

• Information that you provide by filling in forms in the App. This includes information provided at the time of registering to use the App and requesting Pitz Videos (as defined in our Terms and Conditions). We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with the App.
• Records and copies of your correspondence (including email addresses and phone numbers), if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through the App and of the fulfillment of your orders. You may be required to provide financial information before placing an order through the App.
• Your search queries on the App.
• Video submissions with personal identifiable information, such as jersey number, your face, or name.

Automatic Information Collection and Tracking

When you download, access, and use the App, it may use technology to automatically collect:

• Usage Details. When you access and use the App, we may automatically collect certain details of your access to and use of the App, including traffic data, location data, logs, and other communication data and the resources that you access and use on or through the App.

• Device Information. We may collect information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number.

• Stored Information and Files. The App also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.

• Location Information. The App collects real-time information about the location of your device. For example, when using the search feature you will be prompted with team named ordered by location, closest to you will appear first. Note, however, that opting out of the App’s collection of location information will disable its location-based features.

If you do not want us to collect this information do not download the App or delete it from your device. You may opt out at any time by contacting us at optout@pitz.io . For more information, see Your Choices About Our Collection, Use, and Disclosure of Your Information.

We also may use these technologies to collect information about your activities over time and across third-party websites, apps, or other online services (behavioral tracking). You can opt out of behavioral tracking on or through this app by contacting us at optout@pitz.io. We respond to browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking by not tracking any of your behavior.

Information Collection and Tracking Technologies

The technologies we use for automatic information collection may include:

• Cookies (or mobile cookies). A cookie is a small file placed on your smartphone. It may be possible to refuse to accept mobile cookies by activating the appropriate setting on your smartphone. However, if you select this setting you may be unable to access certain parts of our App.

• Web Beacons. Pages of the App and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages [or opened an email] and for other related app statistics (for example, recording the popularity of certain app content and verifying system and server integrity).

Third-Party Information Collection

When you use the App or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:

• Advertisers, ad networks, and ad servers.

• Analytics companies.

• Your mobile device manufacturer.

• Your mobile service provider.

These third parties may use tracking technologies to collect information about you when you use this app. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Your Choices About Our Collection, Use, and Disclosure of Your Information.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information, to:

• Provide you with the App and its contents, and any other information, products or services that you request from us.

• Fulfill any other purpose for which you provide it.

• Give you notices about your account, including expiration and renewal notices.

• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

• Notify you when App updates are available, and of changes to any products or services we offer or provide though it.

• Confirm, fulfill, and ship any applicable orders related to the Services.

• Process payments.

• Resolve inquiries or complaints related to the Services.

• Communicate with your child regarding questions or issues concerning an order.

• Prevent fraud.

• Advertise the Services.

The usage information we collect helps us to improve our App and to deliver a better and more personalized experience by enabling us to:

• Estimate our audience size and usage patterns.

• Store information about your preferences, allowing us to customize our App according to your individual interests.

• Speed up your searches.

• Recognize you when you use the App.

We use location information we collect to match you with sponsorship opportunities around your area.

We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please contact us at optout@pitz.io . For more information, see Your Choices About Our Collection, Use, and Disclosure of Your Information.

We may use the information we collect to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction.

In addition, we may disclose personal information that we collect or you provide:

• To our subsidiaries and affiliates.

• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Pitz Inc.’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Pitz Inc. about our App users is among the assets transferred.

• To third parties to market their products or services to you if you have consented to/not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Your Choices About Our Collection, Use, and Disclosure of Your Information.

• To fulfill the purpose for which you provide it.

• For any other purpose disclosed by us when you provide the information.

• With your consent.

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

• To enforce our rights arising from any contracts entered into between you and us, including the Terms and Conditions and for billing and collection.

• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Pitz Inc., our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Your Choices About Our Collection, Use, and Disclosure of Your Information

We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.

• Tracking Technologies. You can set your device to refuse all or some browser cookies, or to alert you when cookies are being sent. You can choose whether or not to allow the App to collect information through other tracking technologies by contacting us at optout@pitz.io. If you disable or refuse cookies or block the use of other tracking technologies, some parts of the App may then be inaccessible or not function properly.

• Location Information. You can choose whether or not to allow the App to collect and use real-time information about your device’s location. If you block the use of location information, some parts of the App may become inaccessible or not function properly.

• Promotion by the Company. If you do not want us to use your email address/mobile phone number to promote our own or third parties’ products or services, you can opt-out by contacting us at optout@pitz.io. You can also always opt-out by logging into the App and contacting us or by sending us an email stating your request to optout@pitz.io

• Targeted Advertising by the Company. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by contacting us at optout@pitz.io). You can also always opt-out by logging into the App and contacting us or by sending us an email stating your request to optout@pitz.io

• Disclosure of Your Information for Third-Party Advertising and Marketing. If you do not want us to share your personal information with unaffiliated or non-agent third parties for advertising and marketing purposes, you can opt-out by contacting us at optout@pitz.io). You can also always opt-out by logging into the App and contacting us or by sending us an email stating your request to optout@pitz.io

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.

Accessing and Correcting Your Personal Information

You can review and change your personal information by logging into the App and visiting your account profile page.

You may also send us an email at personalinfo@pitz.io to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the App, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other App users. Proper access and use of information provided on the App, including User Contributions, is governed by our Terms and Conditions.

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.

Your California Privacy Rights

This section addresses the specific disclosure requirements under the California Consumer Privacy Act of 2018 (“CCPA”). It applies to personal information about California residents using our App and Services. For purposes of the CCPA, personal information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.

In the event of a conflict between this CCPA Notice and any of our other privacy notices, this CCPA Notice shall control only with respect to the personal information of California residents.

Personal Information Categories

The chart below describes the categories of personal information we collect and the sources from which we collect the personal information, organized into the categories specified by the CCPA.

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We obtain the categories of personal information listed above from the following categories of sources:

• Directly from you. For example, from forms you complete or products and services you purchase.

• Indirectly from you. For example, from observing your actions on our App or Services.

We use this personal information for the purposes outlined in How We Use Your Information set forth above.

Sharing Personal Information

We may share your personal information by disclosing it to a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, Company has disclosed personal information for a business purpose to the categories of third parties indicated in the chart below.

We may also share your personal information by selling it to third parties, subject to your right to opt-out of those sales. Our personal information sales do not include information about individuals we know are under age 16. In the preceding twelve (12) months, the Company has sold the following categories of personal information to the categories of third parties indicated in the chart below. For more on your personal information sale rights, see Personal Information Sales Opt-Out and Opt-In Rights.

Reselling Personal Information

The CCPA prohibits a third party from reselling personal information unless you have received explicit notice and an opportunity to opt-out of further sales. The following businesses purchase personal information from us and may resell that information. To opt-out of those sales, pleasekeep your profile info incomplete or contact us at optout@pitz.io.

California Residents Rights and Choices

Rights to Know and Delete

California residents have rights to request access to or deletion of their personal information and may not be discriminated against because they exercise any of their rights under the California Consumer Privacy Act in violation of Cal. Civ. Code §1798.125. You can make requests by sending an email to [EMAIL ADDRESS] with details of your specific request. We may ask that you provide certain information to verify your identity, and the information we request from you will depend on your prior interactions with us and the sensitivity of the personal information at issue. Once confirmed, we will respond to your request in accordance with the CCPA. If we deny your request, we will explain why.

You may designate an authorized agent to make a request under the CCPA on your behalf if: (1) the authorized agent is a natural person or a business entity registered with the Secretary of State of California; and (2) you sign a written declaration that you authorize the authorized agent to act on your behalf. We may ask that you provide certain information to verify your identity and that you authorized the authorized agent to act on your behalf. If you provide an authorized agent with power of attorney pursuant to Probate Code sections 4000 to 4465, it may not be necessary to perform these steps and we will respond to any request from such authorized agent in accordance with the CCPA.

Personal Information Sales Opt-Out and Opt-In Rights

If you are age 16 or older, you have the right to direct us to not sell your personal information at any time (the “right to opt-out”). We do not sell the personal information of consumers we actually know are less than 16 years old. Consumers who opt-in to personal information sales may opt-out of future sales at any time.

To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page link:

Do Not Sell My Personal Information

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by:

[OPT-IN INSTRUCTIONS OR URL LINK]

You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to optout@pitz.io

General Data Protection Regulation (“GDPR”)

This section of our Privacy Policy (this “GDPR Privacy Policy”) applies to the Processing of Personal Data by Pitz Inc. in its role as a Controller, or as otherwise covered by the GDPR, when individuals:

• visit or use our App or Services;

• interact with us on behalf of a Customer in connection with the provision of our Services;

• interact with us on behalf of a service provider in connection with the products and services our service provider provides to us;

• interact with us on behalf of a business partner in connection with our relationship with the business partner;

• apply to work with us;

• receive marketing communications from us; and/or

• interact with us by registering for, and submitting requests for Pitz Videos (as defined in the Terms and Conditions) or communicating with us via email, phone, or in-person interactions.

This GDPR Privacy Policy does not apply to any Personal Data Processed, stored, or hosted by customers using any of our Services or to the extent that we Process Personal Data in the role of a Processor on behalf of our customers. We have no control over, and are not responsible for, any Personal Data that our customers may store or host on their equipment or otherwise process while using our Services. We are not responsible for the privacy or data security practices of our customers, which may differ from those set forth in this GDPR Privacy Policy.

Furthermore, this GDPR Privacy Policy does not apply to any third-party website or service that may be linked to the websites unless that website or service is controlled by us and displays this GDPR Privacy Policy. We have no control over, and are not responsible for, the data collection and/or handling practices of these third-party websites or services outside our App or Services. We encourage you to read the privacy statements of any third-party websites or services linking to (or linked to via) the App or Services. In the event of a conflict between this GDPR Privacy Policy and the remainder of the Privacy Policy, this GDPR Privacy Policy will prevail.

Pitz Inc.’s Data Collection Practices

Pitz Inc. collects and processes the following categories of Personal Data from customers, service providers, business partners, representatives, App users, prospective employees, individuals that receive marketing communications from Pitz Inc. and individuals that interact with Pitz Inc. via email, phone, internet forms or in person, in each case to operate its business for the specific purposes identified below.

• Personal Details include data such as names, titles, company names, departments, email addresses, physical street addresses, telephone numbers, and social media usernames of individuals.

• Login Credentials include data such as usernames and passwords of individuals needed to access our Services.

• Unique IDs include data such as IP addresses and geolocation data that we obtain from (a) prospective employees, (b) Website Visitors, or (c) other individuals that interact with us.

• Payment Information includes data such as bank name, account numbers, routing numbers, check numbers, and wire transfer IDs.

• Customer Support Records include data such as call details and other similar data regarding customer support communications and chat sessions with Representatives.

• Website and Service Records include data related your interactions with our Websites and Services and other online content such as log data (i.e., preferences and settings, IP addresses, technical information about the device used to visit the Websites, and geolocation information) and traffic data (i.e., pages viewed, date stamps, time spent on a page, click through and clickstream data, queries made, search history, search results selected, comments made, type of service requested, and purchases made).

Why Does Pitz Inc. Collect Personal Data, What are the Sources of Personal Data, What are the Purposes for Processing, and What is the Lawful Basis?

The table below sets out the types of Personal Data that Pitz Inc. Processes, the purposes of Processing such Personal Data, and Pitz Inc.’s lawful basis for doing so. The lawful basis will vary with the type of Processing involved and will typically include Processing (i) necessary for Pitz Inc. to pursue its legitimate business interests, (ii) based on your consent, where this is required by data protection laws, and (iii) necessary for Pitz Inc. to comply with its legal obligations. Where we rely on our legitimate business interests, we have explained what the grounds are for that reliance.

Sharing with Third Parties

Except as described below, we will not share or disclose Personal Data with or to outside third parties.

Service Providers. We may share Personal Data with our service providers in connection with advertising, hosting, data analytics, information technology and infrastructure, order management and fulfillment, billing, contract management, email delivery, auditing, events, and other related activities. We provide such Personal Data or authorize the processing of such Personal Data only as necessary to enable our service providers to perform their designated functions. Our contracts with them (1) require them to act only under our instruction and for the purpose(s) directed by us with respect to such Personal Data; and (2) prohibit them from sharing such Personal Data with any third parties without our authorization.

Business Partners. We may also share your Personal Data with trusted business partners pursuant to our contractual arrangements with them, which will include appropriate safeguards to protect any Personal Data that we share with these partners. These may include, but are not limited to, third parties that organize tradeshows, third party consultants and experts, and auditors.

Affiliated Entities. We share Personal Data with our affiliates. Subject to local requirements, this Personal Data may be used to provide Services offered by our affiliates, for the affiliates to provide support to the Affiliated entity that is sharing the Personal Data or for any other purposes described in this Privacy Policy. For example, affiliates may share Personal Data about our customers, service providers, business partners, representatives, prospective employees, and App users for direct marketing purposes.

Payment Processing. We work with a payment processing partner to process credit card payments. If you make any credit card payment to us, our payment processing provider will store your full name and credit card details.

Fraud Prevention and Protection of Legal Rights. We may use and disclose Personal Data to the appropriate legal, judicial or law enforcement authorities and our advisors and investigators: (i) when we believe, in our sole discretion, that such disclosure is necessary to investigate, prevent, or respond to suspected illegal or fraudulent activity or to protect the safety, rights, or property of Pitz Inc. and of our customers, service providers, business partners, representatives, prospective employees, or others; (ii) when we suspect abuse of the App or Services or unauthorized access to any system, spamming, denial of service attacks, or similar attacks; (iii) to exercise or protect legal rights or defend against legal claims; or (iv) to allow us to pursue available remedies or limit the damages that we may sustain.  We may disclose personal information to our partners, service providers, and law enforcement to secure our App and Services, including to detect, prevent, and investigate security incidents or violations of our Terms and Conditions or applicable laws.

Law Enforcement. We may have to disclose the Personal Data of our customers, service providers, business partners, representatives, applicants, or others if a court, law enforcement or other public or government authority with appropriate competency requests that we provide that Personal Data and we believe, in our reasonable discretion, that such request was made in compliance with applicable law.

Corporate Reorganization. We may transfer the Personal Data of our customers, service providers, business partners, representatives, or others to a third party in the case of the reorganization, sale, merger, joint venture, assignment, transfer or other disposition of all or any portion of our business, asset or stocks, including in the event of bankruptcy or corporate restructuring. Except as otherwise provided by a bankruptcy or other court, the use and disclosure of all transferred Personal Data will be subject to compliance with applicable data protection laws. Any Personal Data that an individual submits or that is collected after the reorganization may be subject to a new privacy policy adopted by the successor entity, of which we will inform, where required.

Service Improvements.  We may disclose personal information to our service providers in order to improve our App and Services, such as to identify bugs, repair errors, or ensure that services function as intended, or conduct internal research and analysis to improve our technology.

In addition to the above, we also may disclose personal information to third parties at your direction.

Cross-Border Transfers

If we transfer EEA/EU/UK/Switzerland Personal Data to affiliates in the US, we will put in place appropriate intra-group agreements in accordance with the GDPR requirements, including use of the EU Commission-approved Standard Contractual Clauses for Controllers as appropriate. If we transfer EEA/EU/UK/Switzerland Personal Data to third parties, such as service providers or business partners in countries outside the EEA/EU/UK/Switzerland, we will put in place the EU Standard Contractual Clauses or other relevant international transfer documentation that complies with the GDPR requirements. We will also put in place a GDPR-compliant data processing agreement.

Data Retention

We will retain Personal Data that we collect and Process where we have a justifiable business need to do so and/or for as long as it is needed to fulfill the purposes outlined in this Privacy Policy. We may retain Personal Data as required by law, such as for tax, legal, or accounting purposes. When, in our reasonable discretion, we have no justifiable business need to Process your Personal Data (for example, after all of our necessary interactions have ended, our internal record keeping policies no longer require us to continue to Process your Personal Data, and we have no other legal obligations to retain your Personal Data), we will either delete it or anonymize it.

Data Subject Rights under the GDPR

The GDPR grants individuals who are in the EU/EEA/UK the following rights, with some limitations. Individuals may contact us, at our contact information as set forth herein to exercise any of those rights and we will respond with the requested action or information, or will let you know why such rights do not apply to you. These rights are not absolute and are subject to various conditions under applicable data protection and privacy legislation and the laws and regulations to which we are subject. In some cases, the exercise of these rights (for example, erasure, objection, restriction or the withholding or withdrawing of consent to processing) may make it impossible for us to provide services.

Right Not to Provide Consent or to Withdraw Consent. We may seek to rely on your consent in order to Process certain Personal Data. Where we do so, you have the right not to provide your consent, and the right to withdraw your consent at any time. If you withdraw your consent, this will not affect the lawfulness of the Processing conducted based on consent before its withdrawal.

Right of Access. You have the right to obtain confirmation as to whether or not we collect or Process Personal Data concerning you and, if this is the case, you have the right to request a copy of such Personal Data in digital format.

Right of Rectification. You have the right to require that we correct any inaccurate Personal Data concerning you, and that we complete incomplete Personal Data.

Right of Erasure. In certain circumstances, you have the right to request that we erase Personal Data concerning you; for example, if it is no longer necessary for the purposes for which it was originally collected and we do not otherwise have a legitimate reason to retain it. We may need to retain certain Personal Data when legally required, for internal, record keeping purposes, and/or in order to complete any transactions initiated prior to an individual’s request to remove or delete their Personal Data. Where we are unable to delete data from our systems, we will anonymize it so it will no longer be tied to your identity.

Right to Restrict Processing. In certain circumstances, you have the right to request that we restrict the Processing of the Personal Data that we have collected about you; for example, where you believe that the Personal Data that we hold about you is not accurate or lawfully held.

Right to Data Portability. In certain circumstances, you have the right to receive the Personal Data concerning you that you have provided to us in a structured, commonly used, machine readable format, and for us to transmit the data to another entity where technically feasible.

Right to Object to the Processing. In certain circumstances, you have the right to request that we stop Processing your Personal Data, including where we rely on legitimate interests as legal basis in the tables on the details of Processing provided above. If you receive commercial electronic communications from us, you can unsubscribe from the receipt of future commercial electronic communications from us by clicking on the “unsubscribe” link provided in such communications. Please also note that if you do opt out of receiving commercial electronic communications from us, we may still send you important administrative messages (such as updates about your account or changes in the Services), and you cannot opt out from receiving these messages, unless you stop receiving our Services.

Right Not to be Subject to Decisions Based Solely on Automated Processing that Produce Legal Effects. We do not make decisions based solely on automated processing—including profiling—that produces legal effects or similarly affects you.

Right to Complain to a Supervisory Authority. You have the right to lodge a complaint with a Supervisory Authority if you believe that our Processing of Personal Data relating to you is inconsistent with our obligations under the GDPR. In this situation, we ask you please consider contacting us first, so that we can try and assist with your query or address your concern.

To exercise any of your rights as set forth herein, please contact us in writing, via email or postal mail as indicated above, so that we may consider your request under applicable law. We may ask that you provide the following Personal Data for us to address your request speedily:

• The name, User ID, pseudonym, email address, or other identifier you have provided to us or if you have not otherwise previously interacted with us, your first and last name and an address where we can correspond with you;

• The country in which you are located;

• A clear description of the Personal Data or content you wish to receive or to be deleted or corrected, or the action you wish to be taken; and

• Sufficient information to allow us to locate the content or Personal Data to be deleted, removed, or corrected.

For your protection, we may only implement requests with respect to the Personal Data that are associated with the particular email address that you use to send us your request. In addition, please note that, depending on the nature of your inquiry, request, or complaint, we may need to verify your identity before implementing your request and may require proof of identity, such as in the form of a government issued ID and proof of your physical address. We will try to comply with your request as soon as reasonably practicable and in any case within the timelines prescribed by applicable laws. However, we reserve the right to refuse to act on a request that is manifestly unfounded or excessive (for example because it is repetitive) and/or, in some cases, to charge a fee that takes into account the administrative costs for providing the information or the communication or taking the action requested.

Data Security

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the App like message boards. The information you share in public areas may be viewed by any user of the App.

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our App. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users’ personal information, we will post the new privacy policy on this page with a notice that the privacy policy has been updated and notify you by email and/or text message to the email address and/or phone number specified in your account and/or an in-App alert the first time you use the App after we make the change.

The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address and/or phone number for you and for periodically visiting this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

wecareaboutyou@pitz.io

To register a complaint or concern, please contact us at wecareaboutyou@pitz.io